Etisalat NG presented this administration on YouTube Live days back. MyEtisalat self-administration is intended to give clients a fast and well disposed client encounter.
The occasion started with comments by the Chief Product and Information Officer, Etisalat Nigeria, Otuyemi Otule, who underlined the pride of place Etisalat takes in making consumer loyalty.
After that, there was the presentation of My Etisalat stage which is intended to help Etisalat supporters get to every one of the administrations and capacities gave by Etisalat furthermore help them resolve the greater part of the issues they may have without the need to call the client mind or the need to content or dial codes.
While talking at the occasion, Otuyemi noticed that "MyEtisalat can be gotten to by means of an application and on the web. The application is accessible on all significant application stages, for example, iOS, Android, Blackberry and Windows and is zero-appraised, which implies clients needn't bother with data to utilize the application".
Features of the platform According to Etisalat
•Customers can view the package they are subscribed to and also add plans, remove plans or move across plans with the self-service platform.
•At the click of a button, customers can buy airtime and data with a variety of payment options including their naira debit cards. This is particularly important, as it saves customers the stress of having to hunt for recharge cards especially in an emergency.
•The app provides security options for customers’ number, so if they lose their device, customers can easily MyEtisalat self-service to block their numbers remotely.
•Etisalat customers can manage several numbers with the same app. This makes airtime transfer and data transfer much easier.
MyEtisalat makes it easier to monitor airtime and data usage.
Which means customers can now access this application to find out/solve there problems without calling the Customer care.
According to Etisalat customers can access this motion via App or via the web.
You can access this @ http://etisalat.com.ng/myetisalat/
How do you find this from Etisalat?